Do I need an account to use zyntForms?
No. You can build and share forms right now without signing up at all. Your forms and responses are stored for 14 days under your guest session. Create a free account anytime — your work migrates instantly, no rebuild needed. Guest sessions are capped at 10 forms and 100 responses per month.
What happens to my guest data after 14 days?
If you haven't created an account, all forms and responses in the session are automatically deleted after 14 days for privacy compliance. To prevent this, create a free account (takes 30 seconds) and your data transfers instantly. You can also save a magic link to your email so you can access your session from another device before converting.
What is the Credits plan?
Credits let you pay only when you get value — not per month. Buy a pack ($1–$30), and credits are consumed when responses arrive above your free 100/month, or when you unlock one of four features account-wide (remove branding, form password, form scheduling, webhooks) — each renews automatically from your balance every 30 days, and just turns off on its own if you don’t top up in time. There is no monthly commitment. If you consistently spend $21.70+ in credits over 30 days, we'll email you an offer to switch to Pro and save.
Is the Free plan really free forever?
Yes. No time limit, no credit card required. You get unlimited forms and 100 responses per month for as long as you use zyntForms. When you need more, top up with credits or upgrade to Pro.
What are payment forms, and which plans support them?
Payment forms let your respondents pay directly through the form — event tickets, registrations, intake fees. Any registered account can use payment forms free of charge (Guest/no-login accounts cannot — a real account is required). The buyer pays a service fee on top of the price at checkout, so you always receive the full amount you set. The fee is the same on every plan: 3.5% of the price, capped at 1,500 UGX, for prices up to 50,000 UGX; for prices above 50,000 UGX it is a flat 2,000 UGX. For example, a 45,000 UGX ticket costs the buyer 46,500 UGX and you receive 45,000 UGX. Buyers can pay with MTN Mobile Money, Airtel Money or a card.
How does AI form generation work?
Describe your form in plain language and zyntForms generates the complete form structure. Free accounts get 5 AI generations per day. Pro and Credits users get unlimited generations.
Can I manage multiple workspaces from one account?
Yes. You can create multiple workspaces, add departments within each, and invite colleagues with role-based access. Free accounts include up to 5 team members. Pro removes the team size limit entirely.